Scanning code ordering problems become more serious: eat a meal to pay attention to two public accounts
Scanning code ordering problem not only did not convergence, but intensified “to eat a meal, I have to scan code three times to pay attention to two public accounts!”Report from our newspaper (reporter Yang Zhaokui) “a lot of media have paid attention to the scanning code ordering problem before, now not only did not converge, but intensified.Have a meal, unexpectedly have to scan the code three times to pay attention to two public accounts!”On March 13, Ms. Zhang, a consumer, joked to workers’ Daily.Zhang said that when she went to a hotpot restaurant in Beijing’s Chaoyang district on March 13, the waiter told her to scan a QR code on the table to order.”I asked if there was a paper menu, and the waiter said they just scan the code here.””Ms. Zhang said.But Ms. Zhang scanned the code and found that she had to pay attention to the hotpot restaurant’s public account before she could start ordering.”I am very disgusted with scanning code to order food, one is worried about personal information disclosure, two is not as convenient as paper menu, three is sometimes a good point may have no operation error, and have to re point, four is sometimes the hotel will default check small material.””Ms. Zhang said.Originally sweep the code to order food but also pay attention to the hot pot restaurant’s public number on Ms. Zhang is not happy, did not think of is, then also sweep two code attention to another public number.At the end of the meal, Zhang asked the waiter to pay the bill, who told her to scan the QR code on the table.When Ms. Zhang asked how to invoice, the waiter said, after the bill can go to the front desk invoice.When Zhang came to the front desk to issue the invoice after buying the order, the staff told her she needed to scan the QR code on the counter to issue the invoice.When Ms. Zhang scanned the code and filled in the billing information point “submit”, the page appeared “long press to identify the TWO-DIMENSIONAL code, to the public account invoicing” prompt.Ms. Zhang this just discovery, must have to pay attention to a public number to make out an invoice.In response, Li Bin, a lawyer from the Chinese Consumers’ Association, said that restaurant operators do not provide manual ordering services, requiring consumers to scan the code to order food, suspected of excessive collection of consumers’ personal information.There is also a risk that consumers’ personal information could be leaked if not properly kept.In addition, it also infringes on consumers’ right to choose their own service mode.The reporter noted that in view of some restaurants using “scan code ordering food” excessive collection of personal information, the market regulatory authorities are also standardizing.For example, on March 13, Shanghai Market Regulation Bureau released typical cases of infringement on the legitimate rights and interests of consumers, including a case of a restaurant illegally collecting consumers’ personal information through “scanning code ordering”.Eventually, the Shanghai market regulator issued a warning and fined the restaurant 50,000 yuan.Regarding the issue that invoicing needs to pay attention to the public account, Li bin said: “Invoicing is the legal obligation of the operator, no threshold should be set.If consumers do not pay attention to the public number, operators do not invoice, you can complain to the tax department, by the tax department to order businesses to correct or punishment within a specified period.”In addition, li pointed out that technological progress should allow consumers to enjoy the development dividend, not the other way around.The catering industry belongs to the service industry. The innovation of the catering industry should think from the perspective of consumers, operate in good faith, treat each other fairly, and strive to provide consumers with better service on the basis of respecting consumers’ wishes.Li suggested that authorities should increase the exposure and punishment of restaurants requiring consumers to pay attention to public accounts and illegally collecting personal information.